Contact Us

Contact Us

We’re here to help! Whether you have questions about our products, need assistance with an order, or just want to say hello, feel free to reach out to us. We love hearing from our customers (and their furry friends)!

Customer Support

For general inquiries, order issues, or product questions, please email us at:

📧 : support@truebond.us
We aim to respond within 24 hours on business days.

Business Hours

We’re available to assist you during the following hours:
**Monday - Sunday:** 9:00 AM - 6:00 PM (EST)

Order Tracking

To check the status of your order, use the tracking link provided in your shipping confirmation email. If you need further assistance, don’t hesitate to contact us.

Returns & Exchanges

Have a return or exchange request? Please visit our Returns & Exchanges page for instructions on how to start the process.

Follow Us

Stay connected with us on social media for the latest updates, promotions, and adorable pet pics:

Instagram: @TrueBond

TikTok: @TrueBond